Agency + documentation
Useful when vessel-side communication and vessel documents form one working assignment.
OUR SERVICES
Port services for vessel and cargo operations
Agency, forwarding, documentation and coordination can be commissioned separately or combined in one assignment.
SERVICE STRUCTURE
Four support areas
Not every operation needs the same set of services. Below is what may be included in each area.
01
Ship agency
For shipowners, charterers and operators who need a local working contact for a port call.
What may be included
- Port-call preparation and working coordination
- Vessel-side communication with participants relevant to the assignment
- Support with vessel-related documents within the agreed scope
What is useful to start
Vessel name, port, ETA/ETD if known and the specific support required.
Send operation details
02
Cargo forwarding
For cargo owners, traders and forwarders who need support for the cargo side of the port operation.
What may be included
- Coordination of the cargo part of the operation
- Working exchange of cargo data between involved parties
- Support for operation-related cargo documentation
What is useful to start
Cargo type, indicative volume, port, planned dates and operation format.
Send operation details
03
Documentation
For operations where key vessel or cargo documents need to be prepared, checked or coordinated.
What may be included
- Bills of Lading
- Manifests
- General Act for import and other agreed operation documents
What is useful to start
Available source data, draft documents if any, and the parties responsible for approval.
Send operation details
04
Port coordination
A cross-functional layer that connects agency, forwarding and documentation tasks.
What may be included
- Communication with port operators, services and relevant authorities as required
- Status exchange between participants
- Following open operational items within the agreed assignment
What is useful to start
The parties involved, current status and the specific issues that need coordination.
Send operation detailsCOMBINED SCOPE
Services can work together
The service combination is defined by the operation itself: which tasks are connected, what information is needed and who is responsible for approvals.
Forwarding + documentation
Useful when the cargo side and cargo documents need to be handled in one context.
Combined scope
Agency, forwarding, documents and coordination can be brought together if the operation requires it.
PROCESS
What defines the service scope
The scope is defined by the actual operation rather than a fixed package.
Vessel
Vessel name, planned port call, ETA/ETD and current status.
Cargo
Cargo type, indicative volume, operation format and available source data.
Port and timing
The specific port, planned dates and conditions that affect the working setup.
Client role
The required tasks and responsibility boundaries depend on the party’s role in the operation.
FAQ
Questions about service scope
Do I need to choose one service before contacting DLS?
No. If the exact scope is not yet clear, describe the operation and indicate what is already known.
Can the scope change after the first enquiry?
Yes, if new information about the vessel, cargo, dates or responsibilities changes the assignment. Changes should be agreed before they are treated as part of the work.
Are official port functions included in DLS services?
No. DLS coordinates and performs its agreed tasks; the functions of port operators and authorities remain with the respective organisations.
Can documentation be ordered separately?
Yes, when the required documents and responsibilities can be clearly defined for the specific operation.
Describe the operation and DLS will clarify the required scope
Basic parameters are enough for the first contact.